We're sorry You cannot reset your password at this time because necessary information is missing from your account. There is no further action you can take to resolve this situation. Please contact ...
v-qiuyu-msft
Community Support
9 years agoHi mikecocozza,
Which account do you want to reset the password for? If it's Power BI account, please follow this article to do it: Forgot your password for Power BI?.
Best Regards,
Qiuyun Yu