how can you help me?

Good day dear, I reply about your same message

You may consider providing more details on this topic, such as:

In which senario this problem occurred for your report: they sent me the link to enter.

What is the data source and connection mode in this report: the source is from a co-worker, and the connection is through the interface

If this report has been set up RLS: I don't know you want to ask me with this, I'm not from the IT area and

it has the correct access to it: I do not have access it reaches the initial screen but to load the report it gives me the error I sent them.

If you are not the creator of the report: I am not the creator of the report,

if the creator has changed the credentials of the report: the creator informs me that he has not changed credentials.

Best regards

Francy Garcia