Brnwalker
3 years agoFrequent Visitor
Status:
Needs Info
Filters do not open when entered via web browser on iPhones
When people open the report in their phone browser, they can tap the filters but cannot see the details of the filters. The filters act almost like a photo. They are using iPhones. I'm testing it on my Android phone and I'm not having any issues. can you help?
2 Comments
- AnonymousNot applicable
Hi Brnwalker
Is this the case for all iPhone systems? Can you provide the screenshot of the reports from iPhones user ?
Best Regards,
Community Support Team _ Ailsa Tao - BrnwalkerFrequent Visitor
Hi, Anonymous we tried iPhone 14, 13, and 11. 13 and 11 have trouble. When they opened the report on their browsers, filters act like that: The filter options appear in a completely different place. (First picture) Or not visible at all. (Second picture)