I am working to try and resolve an issue regarding external sharing with our Customers. About two weeks ago my external customers have commented that they are no longer able to see the model in the ...
v-haibl-msft
Microsoft Employee
Microsoft Employee
Can your customers receive the dashboard sharing email? Or they just cannot access the dashboard after they click the shared dashboard link in the email? What is the error message if cannot access?
I just tried to share my dashboard to an external user and everything worked well.
BTW, if they can receive the dashboard sharing email, does the string "&share=1" exist in the end of sharing URL? If not, try to add "&share=1" to the dashboard url and open it.
Best Regards,
Herbert