safadig
8 years agoRegular Visitor
Status:
New
Error: 'Couldn't load the model schema' message Due to Malawarebytes
For anyone facing this error: Error disappears if Malawarebytes is unloaded (exited). Potential similar issue with Defender or other antivirals
v-qiuyu-msft
Community Support
8 years agoHi safadig,
From your description, you are not able to start Power BI desktop if the machine has Malawarebytes installed, right?
As you turn off the Malawarebytes then the error disappears, the Power BI desktop process may be blocked by this antivirus software. You can try to use ProcessMonitor to find which process is blocked. Then try to whitelist this process in Malawarebytes.
Best Regards,
Qiuyun Yu