TrevLc's avatar
TrevLc
Icon for Helper III rankHelper III
3 years ago
Status:
Accepted

DM_GWPipeline_Gateway_TimeoutError

Most of our datasets are failing with the error

DM_GWPipeline_Gateway_TimeoutError

 

Here are some detailed logs of one of the failures

Data source error:{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: XXXXX.
Cluster URI:WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net
Activity ID:102863cf-9705-4230-8356-90c55b612706
Request ID:5b83fab5-5fd3-496f-abc3-d3214466f572
Time:2023-05-11 15:01:26Z

9 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi TrevLc 

    It’s a known issue . The engineers are actively working on this issue and I will come back with an update if there is any progress.

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous can you provide an estimate of when this will be resolved? This is affecting our entire organisation

  • yigitozenates's avatar
    yigitozenates
    Frequent Visitor

    Anonymous  Has an improvement been made? What is the latest situation? We are still getting errors.

  • Anonymous , do we have any updates? it has been many days and it is impacting our automated report. 

     

    thanks.

  • Hi yigitozenates Anonymous,

     

    i have below error code after the automated report refresh. 

    • Data source error{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"File contains corrupted data."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataFormat.Error"}}],"exceptionCulprit":1}}} Table: Data_Sales.

    would you be able to help? 

     

    thanks.

     

  • Having the same issue Anonymous :

    {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Microsoft SQL: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Class","detail":{"type":1,"value":"11"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"SQL"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"XXXX;XXXX"}},{"code":"Microsoft.Data.Mashup.ValueError.ErrorCode","detail":{"type":1,"value":"-2146232060"}},{"code":"Microsoft.Data.Mashup.ValueError.Message","detail":{"type":1,"value":"Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."}},{"code":"Microsoft.Data.Mashup.ValueError.Number","detail":{"type":1,"value":"-2"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: dwh FactSales.

  • MBOUBAKRI's avatar
    MBOUBAKRI
    Regular Visitor

    Hello , i have the same problem! 
    could ay one help me please ?