Emil_Yusifov's avatar
Emil_Yusifov
Regular Visitor
6 years ago
Status:
New

Desktop app data load problem

New version of PBI Desktop does not load data from web data source in gettings started example.

However if i switch to an older version it is fine to load data.

4 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi Emil_Yusifov

     

    May I know what's the  example you mean? Please provide some screenshots so we can understand the issue clearly. Do mask sensitive information before uploading your screenshots. 

     

    Best Regards,

    Qiuyun Yu

  • Hi. Qiuyun Yu.


    I reinstalled the recent downloaded version of Power BI Desktop and try again. And that is what happen.

    Issue appear after load data from web link: https://www.bankrate.com/retirement/best-and-worst-states-for-retirement/ , provided in Power BI Desktop getting started page. Error message shown directly after hitting Apply or Coles&Apply on Home Tab of Power Query Editor.

     

    Screenshots of error and screenshots about installed apllication attached :

     


    Everything works fine if use an older version of application.

     

    Best,

    Emil Yusifov

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi Emil_Yusifov

     

    May I know the exact old version number of Power BI desktop? 

     

    I tested on my side both in Power BI desktop 2.79.5768.1082 64-bit (March 2020) and 2.78.5740.1101 64-bit (February 2020), below error occurs in navigator window use web data source, let alone applying query change.

     

     

    Best Regards,
    Qiuyun Yu

  • Hi, Qiuyun Yu.

     

    Exact version is 2.79.5768.1082 64-bit as you mentioned.

     

    I did not load data from Navigator immediately. Before I go to Query Editor to shape data. Do some simple work.  What is interesting, I receive no errors in that steps, all table data loads to and shown in Query Editor. Error occurs when hit Apply or Colse&Apply in Query Editor.

     

    I run it on Windows 10 64 bit Russian.

    I could only suppose that it could be somewhere in code page settings of windows maybe. But PBI Installar had to install necessary components regardles of OS, I think.

     

    Old version however run fine.

    I am just starting PBI and that does business for now.

     

    I reported this error, when the app offered to.

     

    Best,

    Emil