Data refresh through PBI Gateway keep prompting credential missing incorrectly

While using PBI Service with on-premise data gateway connecting local excel files, the refresh keeps failed with "credentialMissing" error, however all credentials has already been given and verified...

Gateways

ChristiaanB

Frequent Visitor

6 years ago

mattyj2009 - bummer! That does not seem to work for my test report. It references 3 files from the same folder - 2 works, 1 fail. If I map the failing file to a file data source (not folder) using the same credentials the dataset can refresh again. Glad it resolved your issue at least.

According to Anonymous 's post on Wed I suspect the underlying cause is still present in some form as MS engineer suggested (26/8).

Completed Ideas

Set as landing page feature missing in Apr 2026 update (Build 2.153.1206.0) both in Desktop and Serv
Input Slicer Bug: Cursor jumps to position 0 and values cannot be cleared in Service
Input Slicer Causing Browser Tab Freeze in Public Links (Started April 24, 2026)
Small multiples not fitting to scale
Previously working Mac calender visual now gives me a error every time I touch it!
Text Slicer does not reset via Bookmarks or Clear All in Power BI Service (Service-only behavior)
Text Input Slicer is not reset by bookmarks in Power BI Service while working correctly in Power BI
Azure maps not displaying mapped data points in publish to web when location used
Azure Maps reference layer transparency behaves differently after publishing to Power BI Service
Desktop Application Bug?? - PBI desktop application left navigation icons always solid black