Hi Team,
This seems like a recurring problem - I last posted about it early June (https://community.powerbi.com/t5/Service/Dashboard-tiles-not-refreshing-after-scheduled-cache-refresh/m-p/1140276).
This is particularly annoying as we have business-critical metrics displayed in the dashboard that are required to be up-to-date. As far as I can tell there is no way for me to be able to check the status of this service?
I'm not sure if it's related to the dataflow problem that seems to be present currently but that seems likely.
Can anyone tell me what's going on? If this happens every 6-8 weeks then that's probably significant...
3 Comments
Link ,
Do you mean the tile data hasn't been changed after 15min on your side? Which data source and which mode are you using? If this issue still persists, could you please share part of fiddler trace for further analysis?(Do not include any personal info)
Regards,
Jimmy Tao
Hi v-yuta-msft ,
I have an azure sql db that my report is directquery connected with, and a cache refresh scheduled every 15mins. It typically refreshes the pinned tiles on the dashboard on the same interval, however neither the scheduled cache refresh nor the dashboard refresh is functioning at the moment. Refreshing both pages updates the data in line with what's on the server.
I'm not sure a fiddler trace will help as everything is handled between PowerBI Service and Azure SQL?
v-yuta-msft Is there any update on this please? Still experiencing issues.
