timclaeys's avatar
timclaeys
Frequent Visitor
8 years ago
Status:
Needs Info

Dashboard tiles are not refreshing

The report which contains the visuals that are pinned to the dashboard has a scheduled refresh every 2 hours, but when I check the dashboard then none of the tiles is refreshed. Only when I delete the tiles and re-pin them, the updates come through in the dashboard.

 

Please see below some technical details from a tile in that dashboard, is anything odd?

 

4 Comments

  • timclaeys's avatar
    timclaeys
    Frequent Visitor

    Hi v-jiascu-msft, 

     

    Waiting on the visuals cache to be refreshed does not help, and refreshing manuallly neither... 

  • timclaeys's avatar
    timclaeys
    Frequent Visitor

    Hi v-jiascu-msft,

     

    I'm still experiencing the same issue: dashboard tiles are not refreshing automatically after a report has been refreshed. Please see below screenshots. Left showing the visual in the report, on the right showing the visual pinned on the dashboard. It's not showing the new information from August, nor after the automatic tile refresh of 15 minutes, nor after a manual dashboard refresh. It just never refreshes any information based on new information in the report.

     

    Please help, thank you.

     

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