Have the same problem that was posted awhile back ( see link below ). Dashboard tiles are not refreshing on schedule, only manually refreshing the dataset pushes updated data to the Dashboard. I hav...
Ok so I've opened a ticket and have been speaking with Support about this.
Unfortunately I don't actually have good news yet, as they're trying to convince me that either it's the browser not allowing the visuals to update (despite the refresh not working in Edge - I typically use chrome but for testing I loaded it up on Edge), or some combination of "you haven't set it up right".
I'm pushing back because clearly this is not a T1 issue, and will keep updating as I go through the rigmarole.