ssampat's avatar
ssampat
Regular Visitor
9 years ago
Status:
Accepted

Dashboard going blank on Direct Link

Hi

I am facing an issue where the dashboard is displaying a blank page when a user clikcs the direct link to a dashboard in a browser. The Report is OK. Also, if you click the corresponding dashboard under Dashboards, the dashboard will display properly. IT however is not working well with page refresh (tried IE and Edge). This is affecting dashboards which are created with pinning a live page from the report.

 

I have not noticed this behavior earlier, but may be this got introduced.

 

Thanks

Sumit

Dashboards

5 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi ssampat,

     

    I can reproduce the issue in msit.powerbi.com site, and app.powerbi.com is fine.

     

    The issue happened to MSIT already reported: CRI 26619358. Product Team is working on this now. The temporary work around is to open a different dashboard and then go back to your original dashboard to get the original dashboard to load correctly.

     

    I will focus on this issue, if there are any update, I'll back and let you know.

     

    Best Regards,
    Qiuyun Yu

     

     

     

  • Dawngrrl's avatar
    Dawngrrl
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Hi same isue for me - the pinned page on the dash disappears - there are direct links on the page and it seems once clicked the pinned page rendors blank.   Refresh does not resolve. 

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    ssampatDawngrrl I got the information that the issue was fixed . Please check it in your environment. :smileyhappy:

     

    Best Regards,
    Qiuyun Yu

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