Anonymous's avatar
Anonymous
Not applicable
2 years ago
Status:
Done

Card (new) after refresh is blank and cannot access Visual format options

After refreshing my model the Card (new) visual turned blank and I could no longer edit any of the visual section under Format visual. This has been hit or miss as I have other Card (new) with almost an identical setup but they are showing data. 

 

Example where data is showing:

 

Example where data is not showing and unable to edit Visual section:

 

Measures are written identically between the two except for a single filter that is different to differentiate between two different types of quotes that are created. 

3 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    I imported an excel file and refreshed it and failed to reproduce your problem. Can you provide me with the details of the problem.

     

    Best regards,
    Community Support Team_ Scott Chang

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Anonymous

    On the refresh today there was new blank cards instead of the previous one. 

     

    I did make a change to one of my measures and now the cards are showing. The change I made was so that it no longer was showing blank. I wonder if the issue is when a measure is under the Reference labels section and its blank is causing an issue versus showing the "--" for blank?

     

     

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    You're right, I was able to reproduce it. But you can write another kind of calculation condition by Show blank as.

     

    Best regards,
    Community Support Team_ Scott Chang