Anonymous's avatar
Anonymous
Not applicable
9 years ago
Status:
Done

Cannot contact Microsoft - Sales contacts keep disappearing!

I have now had 3 different contacts from Microsoft, and none of them have successfully followed up with me or even responded to emails. I am not sure if posting this on a Forum is the right way to go about things, but I did not see any phone number that I can call, or any chat button on the website. Our company is interested in purchasing PowerBI, but every sales person I have talked seems to either no longer be with Microsoft, or is switching teams and not bothering to follow up with me, or is on vacation. These are the names of the 3 sales people I have been in touch with:

Curtis Wesbur - never bothered to tell me that he transitioned from PowerBI to Azure

Chantell Machtell - seemed very good about contacting me and answering all my questions, then put me in touch with Samantha Robinson for a demo. 

Samantha Robinson - did a great demo, told me how to sign up for a 60 day free trial, which I have done. I like the product, but no way to get in touch with anyone now? Can someone please contact me?

3 Comments

  • v-haibl-msft's avatar
    v-haibl-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Anonymous

     

    This forum is focus on technical issues. If you want to purchase to be pro users, you can try this page directly.

    Or you can contact a Power BI expert through this page. Fill out the form and one of Power BI sales team members will contact you (available only within the U.S. in English).

     

    Best Regards,

    Herbert

  • kdejonge's avatar
    kdejonge
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi, 

     

    Were you able to find your answer on the pages above? I am also curious on what type of information you were looking for? You should be able to just buy Power BI directly without having to involve sales.

     

    Thanks,

    Kasper