I am having issues installing the Power BI Gateway (powerbigatewayinstaller.exe). It seems the installer doesn't initiate/run.
I think there might be an issue with the application itself, since I am having the same issues on three different computers.
I have tried:
- Run as administrator
- Start the installer from Run
- Check the Task Manager if the process is actually running, with no trace of the gateway.
So I figured I check the Event viewer, and found a .net runtime error with event id 1026. There's also an application error, but I presume this is down to the .net runtime error. The information from the event viewer is as follows:
Tillämpningsprogram: PowerBIGatewayInstaller.exe Framework-version: v4.0.30319 Beskrivning: Processen avslutades på grund av ett ohanterat undantag. Undantagsinformation: System.IO.FileNotFoundException vid Microsoft.DataProxy.PowerBIInstallDownloader.LandingPageViewModel..ctor(Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel) vid Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel..ctor() vid Microsoft.DataProxy.PowerBIInstallDownloader.MainWindow..ctor() Undantagsinformation: System.Windows.Markup.XamlParseException vid System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri) vid System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) vid System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) vid System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) vid System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext) vid System.Windows.Application.DoStartup() vid System.Windows.Application.<.ctor>b__1_0(System.Object) vid System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) vid System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) vid System.Windows.Threading.DispatcherOperation.InvokeImpl() vid System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) vid System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) vid System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) vid MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) vid System.Windows.Threading.DispatcherOperation.Invoke() vid System.Windows.Threading.Dispatcher.ProcessQueue() vid System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) vid MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) vid MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) vid System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) vid System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) vid System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) vid MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) vid MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) vid System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) vid System.Windows.Application.RunDispatcher(System.Object) vid System.Windows.Application.RunInternal(System.Windows.Window) vid Microsoft.DataProxy.PowerBIInstallDownloader.App.Main()
15 Comments
- hayato-yamazakiNew Member
I have same problem.
- PieterVerduinFrequent Visitor
I encountered the same problem
Some additional information:
i have tested this on multiple machines, both physical and virtual, and on multiple windows versions (10 & server '12).
I have also noted that occurs with version 14.16.6464.1 which is 383 KB big.
version 14.16.6359.1 with size 507KB (which a college of mine downloaded some weeks ago) doesnt seem to have the problem.
- hiroshi_uchidaFrequent Visitor
I have the same problem. I tried on Windows 7 and Windows 10.
The installer does not start in the first place.
To: English speaking people
Would you please vote for a support ticket? - jmfordFrequent Visitor
I have the same problem
- drazendurinicFrequent Visitor
I have the same problem.
I tried on Windows Server 2012 R2 and Windows 10.
Application: PowerBIGatewayInstaller.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at Microsoft.DataProxy.PowerBIInstallDownloader.LandingPageViewModel..ctor(Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel) at Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel..ctor() at Microsoft.DataProxy.PowerBIInstallDownloader.MainWindow..ctor() Exception Info: System.Windows.Markup.XamlParseException at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri) at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext) at System.Windows.Application.DoStartup() at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at Microsoft.DataProxy.PowerBIInstallDownloader.App.Main()
- AdriaanDPRegular Visitor
I have encountered the same problem
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: PowerBIGatewayInstaller.exe
Problem Signature 02: 14.16.6464.1
Problem Signature 03: 59c0a4e1
Problem Signature 04: PowerBIGatewayInstaller
Problem Signature 05: 14.16.6464.1
Problem Signature 06: 59c0a4e1
Problem Signature 07: 3c
Problem Signature 08: 1d
Problem Signature 09: System.Windows.Markup.XamlParse
Additional Information 1: 9b1d
Additional Information 2: 9b1d8426cbdd84936a2a7b3936a24820
Additional Information 3: 6902
Additional Information 4: 6902fde4b5ed491bef4d91c7d657bac9Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt - tdettogniRegular Visitor
I have same problem to.
Tested on Win 2012 R2 and Win 10 - duncfair
Helper IV
Same :( Windows 7 Enterprise Application: PowerBIGatewayInstaller.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at Microsoft.DataProxy.PowerBIInstallDownloader.LandingPageViewModel..ctor(Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel) at Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel..ctor() at Microsoft.DataProxy.PowerBIInstallDownloader.MainWindow..ctor() Exception Info: System.Windows.Markup.XamlParseException at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri) at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext) at System.Windows.Application.DoStartup() at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at Microsoft.DataProxy.PowerBIInstallDownloader.App.Main() - BenderIsGreatFrequent Visitor
Same problem, multiple machines, Server 2012R2 and Windows 10
- PieterVerduinFrequent Visitor
In this post (which seems to be the same issue) a link to a possible solution was posted:
-"We are experiencing a temporary issue where users attempting to install the Data Gateway may experience issues during the installation of the product. As a workaround, you can manually install each gateway. For On-premises data gateway, go to https://go.microsoft.com/fwlink/?LinkID=820931. For On-premises data gateway (Personal Mode), go to https://go.microsoft.com/fwlink/?LinkID=615873. Engineers are aware of the issue and working on a fix. Next update @09/21/2017 10:00 PST."-