Hi,
As of Wed 09/12/22 our customers are experiencing an issue when using File --> Print this page, the page preview is just a blank page with a header and footer.
Some customers print many pages per day and are irritated with having to workaround by exporting to pdf first.
I can see other users in the community having the same issue that have posted yesterday.
Do you have a resolution to this?
Thanks,
Kim
43 Comments
- Wesleyvanv
Advocate I
Same here, as of today we are also experiencing blank pages when trying to print this page.
Occurs with normal printer but also option print to PDF does give a blank page.
Chrome and Edge same issue.
Hopefully this can be fixed soon!
Thanks
- DarylM
Helper II
We are also encounting the same issue in trying to print reports.
Print results are blank regardless whether printing to printer or PDF.
- AlenaDNew Member
We are experiencing the same thing at my company! None of us are able to see anything when we try to print.
- lgelhaarFrequent Visitor
We are experiencing this same issue at my company as well. I have tried to toggle options but still blank pages. I hope there will be a fix for this issue soon.
- blairecanoNew Member
Same here, hoping for an update.
- FA-prhNew Member
same here. hoping for a fix soon.
- AnonymousNot applicable
Hi KJ187 ,
This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:354300929 .
Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.
Best regards.
Community Support Team_ Caitlyn - QueenTinkFrequent Visitor
Also experiencing this issue. Following for updates.
- cjhock_foleyeqNew Member
Getting reports from numerous users now. Any status updates to report?
- AnonymousNot applicable
Still experiencing the same issue since last Thursday 😔 Print preview is a blank screen and prints off a blank page.