biadmin2's avatar
biadmin2
Regular Visitor
3 years ago
Status:
Investigating

Bookmarks disappearing from app

Sometimes the bookmarks disappear from the report app.  I am not sure why they would be lost.  What could cause the loss of a bookmark?

2 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi biadmin2 

    I can see the bookmarks in my Service . You mentioned sometime, so is there a possibility that the bookmarks set were deleted ?

    Best Regards,
    Community Support Team _ Ailsa Tao

  • biadmin2's avatar
    biadmin2
    Regular Visitor

    We see our bookmarks but every so often they are gone.  We thought maybe when we publish the report or dataset it was making them disappear.  We just don't know the cause.