jdbuchanan71's avatar
jdbuchanan71
Icon for Super User rankSuper User
4 years ago
Status:
Done

Bookmark navigator exports with default selection

When exporting a report from the service to PowerPoint or PDF the bookmark navigator highlights the default value even though the actual bookmark stays the one selected in the service.

In the service I change from Place of Service to Benefit Category bookmark.

 

 

Then I export to PowerPoint or PDF and the Bookmark navigator highlights the Place of Service button even though the report stays on the Benefit Category bookmark.

 

 

8 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi jdbuchanan71 ,

     


    We have submitted to internal ICM 305499335 , engineers are doing their best to fix this issue, please be patient and I will give you feedback here once there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

  • Anonymous's avatar
    Anonymous
    Not applicable

    Acknowledge as a bug and It will be fixed soon,no ETA for it at this time.

  • mechbasket's avatar
    mechbasket
    Regular Visitor

    Hello, I am encountering the same issue.  Is there any update to the issue described by jdbuchanan71?

  • I am seeing this issue again as well.  I sent a direct message to the user that marked it as delivered.

  • mechbasket's avatar
    mechbasket
    Regular Visitor

    Thank you! I appreciate that.

     

    The only workaround I can think of is removing the Bookmark Navigators and attempting to recreate the functionality with multiple buttons where the action is the various bookmarks.  However, this route is tough considering how easy bk-navigators made things for us.

  • pjshoemark's avatar
    pjshoemark
    Regular Visitor

    Still experiencing this issue today. Definitely should not be marked as Delivered!