BI report refresh doesn't work because lost connectivity with gateway server error

BI report refresh doesn't work because lost connectivity with gateway server error However the gateway service is running. any idea why this happens? Cluster URI: WABI-SOUTH-EAST-ASIA-redirect....

Gateways

Anonymous

Not applicable

4 years ago

Hi estherli ,

This issue has been submitted internally with ICM 290515655

Problem description: Cx facing error - Unable to refresh the datasets and getting error Power BI may have lost connectivity with the data gateway during this datasets refresh.

The product team will be investigating this issue and once any updates are available, I will sync the information for you here.

Best Regards,
Community Support Team _ Caitlyn

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