Apply button is greyed out when adding a data source to the on-premise data gateway

Even im facing the same issue from yesterday. One of my source is a sql server and 2nd source is a sharepoint list, when setting up gateway, the apply button is greyed out.

This is really weird, I have pretty much the same setup and it was working fine until recently.

I think if you remove the "sharepoint" site, the apply button becomes enabled. however, like I said, it was working fine before even with the sharepoint site there....

Hi Anonymous ,

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:360537118 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

Best regards.
Community Support Team_ Caitlyn

Interesting to know there are others who are expieriencing the same issue.

Appreciate the response Caitlyn, looking forward to the resolution

same issues here....

Same issue here. Looking forward to the resolution.

To anyone experiencing the issue, there is actually a workaround. You need to turn on the Developer Tools of your browser, then select the radio button, and Apply button, then change their properties to 'enabled'

Radio button:

Apply button:

There should be changes, and it might say it still in error, but the refresh/scheduled refresh will work

Again this is just a workaround, just for anyone who needs to fix their refresh issues in the PBI Service asap

As mentioned by v-caitlyn-mstf, this is an acknowledged issue and hopefully they will resolve it soon

I have the same problem. There is a solution?
could the problem be caused by the latest version of the service?

Anonymous It works ! I have followed your tip and enable options to make a refresh scheduled !

same problem