Anonymous
4 years agoNot applicable
Status:
Investigating
Analize in Excel Internal Error
I'm getting this error Internal error: An unexpected error occurred (file ' pfadalwrapper.cpp, line 986, function 'PFAdalWrapper::GetInstance'). Excel is 2016 64bit with MDOLAB.5 Every step from T...
v-cazheng-msft
Community Support
4 years agoHi All,
If you have troubleshoot with the official document and still have problems on this issue. Please consider creating a support ticket in Power BI Support if you are a Pro user. Then, a Microsoft technical engineer will have a remote session with you to troubleshoot on this issue. It couldn’t be better if you post the root cause and solution here to help others who may encounter similar issue once you get them from the engineer. Thanks in advance!
The link of Power BI Support: Support | Microsoft Power BI
For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community
Best Regards,
Community Support Team _ Caiyun