yogeshk's avatar
yogeshk
Icon for Microsoft Employee rankMicrosoft Employee
3 years ago
Status:
Needs Info

Adobe Analytics Publish Issue with Unknown Leads

Hello Team,

 

I was able connect to Adobe Analytics. However, when i am publishing pbix file. I am getting unknown error. 

 

Regards,

Yogesh

 

 

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi yogeshk ,

     

    Are there any other error messages? Please make sure your network status is stable.

     

    Best regards,

    Community Support Team Selina zhu

  • yogeshk's avatar
    yogeshk
    Icon for Microsoft Employee rankMicrosoft Employee

     

    Thanks Selina ! 

     

    The beauty of error is that, it shows unknown error. if you look at the screenshot which i have shared.

     

    Regards, 

    Yogesh.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi yogeshk ,

     

    Yes, I saw your screenshot and it was an unknown error. It doesn't look like there is much information that would help me diagnose the cause. I would advise you even more to open a support ticket.If you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

    It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

    The link of Power BI Support: Support | Microsoft Power BI

    For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

     

    Best regards,

    Community Support Team Selina zhu

  • Hi yogeshk were you able to find a solution? I used the Adobe native connector but I had some issues sometimes. As a workaround, mayebe you can test your connection using a 3rd party tool. I've tried windsor.ai , supemetrics (which doesn't has PBI as a destination, so you first have to export to Google Sheets and then export to PBI) and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder,  to make the connection first search for the Adobe connector in the data sources list:

     

     

    Then, you should enter your Adobe credentials to make the connection. After that, you'll see a preview of your data where you can select the fields you want to see in PBI. 

     

     

    Finally, you just have to choose PBI as destination and copy and paste the url that will appear there in PBI desktop --> Get Data --Web > --> Paste the link