Anonymous's avatar
Anonymous
Not applicable
3 years ago
Status:
Done

Adobe Analytics Power BI connector 2.0 issue

The Adobe Analytics Power BI connector 2.0 was working perfectly fine but just last week it started to return the error "The field 'name' of the record wasn't found.".

My all published reports stopped refreshing overnight.

7 Comments

  • jbuzaglu's avatar
    jbuzaglu
    Frequent Visitor

    running into the same issue. Anyone has any solution for this?

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi all,

     

    Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
    Thanks in advance!

     

    Best regards.
    Community Support Team_Caitlyn

  • I also have the same issue - when trying to refresh using the 2.0 adobe connector I get the below error. I get the same when trying to refresh data connected to the 2.0 API - I have no issues when using 1.0

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Anonymous 

    Thank you for you response!

     

    Below is the version details : 

     

    Version: 2.120.731.0 64-bit (August 2023)

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi all,

     

    We have seen on the internal platform that other engineers have reported this issue and submitted it.
    The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

     

    Best regards.
    Community Support Team_Caitlyn

  • Anonymous's avatar
    Anonymous
    Not applicable

    Update:

     

    Checked from internal platform,this issue is resolved by Adobe.

     

    Best regards.
    Community Support Team_Caitlyn

  • Hi Anonymous  As a workaround, in case the Adobe connector fails again, you could connect your data using a 3rd party tool. I've tried some of them like windsor.ai , supemetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options