Power BI Dashboard Subscription Issues - Requested Improvements and Potential Solutions

Hello Power BI Support Team,

We have encountered two issues with the updated Power BI dashboard subscription and email delivery functionality. Please investigate these issues and advise on possible solutions.

Automatically sent dashboard emails are saved in the Sent Items folder

All automatically distributed dashboards appear in my Sent Items folder, resulting in a significant accumulation of unnecessary messages.

At least two dashboards are sent daily to approximately 60 users, generating more than 120 sent messages per day.

Suggested solution:

Please provide an option to prevent automatically generated subscription emails from being saved in the sender's Sent Items folder. Alternatively, please clarify whether this behavior can be controlled through Power BI, Outlook, or Exchange settings. Using a dedicated service mailbox could also be considered, provided it effectively addresses the issue.

Expected outcome: Reduce unnecessary email accumulation while maintaining the current automated distribution process.

Poor dashboard image quality on mobile devices

Dashboards are distributed via email and opened on mobile phones. However, the content appears blurry and difficult to read, preventing users from properly interpreting the data.

Suggested solutions:

Please investigate whether the issue is caused by image resolution, rendering, or scaling during email delivery. We suggest replacing static dashboard images with links to interactive Power BI reports optimized for mobile viewing. Where applicable, a dedicated mobile layout should be configured for these reports.

If static images must remain part of the email subscription, please advise whether their resolution and rendering quality can be improved.

Expected outcome: Ensure that dashboard data remains clear, readable, and accessible on mobile devices.

Request

Please investigate both issues and recommend the most effective technical solutions. Please also clarify which improvements can be implemented through existing configuration settings and which would require product enhancements.

Thank you for your support.