Forum Discussion

JLUrbano's avatar
JLUrbano
Regular Visitor
3 years ago

Status Code 500 PowerBI Libs List Folder

Hi,
This is the problem that occurs to us:
I access a PowerBI report (.pbix) with the following URL:
https://server.domain/reports/powerbi/FolderRoot/SubfolderOne/Report1
The report loads correctly.

Then, without leaving the page, I remove the report name from the URL, leaving only the full URL up to the folder where the report is.
https://server.domain/reports/powerbi/FolderRoot/SubfolderOne/


An error has occured
Please try again later or contact technical support. Please provide these details if you contact them.
undefined:
Request Identifier: c4458468-3c79-f832-1d04-080c16c183a7
Status code: 500
Time: Wed May 03 2023 12:36:37 GMT+0200 (Central European Summer Time)
Service version: /powerbi/libs

I appreciate the help

Thanks,
Jose Luis

Error 500 Power BI

6 Replies

  • d_gosbell's avatar
    d_gosbell
    Super User
    3 years ago

    What are you trying to do here? It looks like you are asking the server to open a report with a blank name which is possibly why you are getting an error. It should maybe return a 404 instead of a 500 error, but it would still be an error.

     

    If you just want to navigate back to the parent folder you can click on the breadcrumbs in the header

     

    • JLUrbano's avatar
      JLUrbano
      Regular Visitor
      3 years ago

      Hi d_gosbell,

       

      Thanks for your answer.

       

      We know that what you indicate works well. The problem is that some users access a report and instead of clicking on the folder, they delete the name of the report to be able to choose another report from the folder. And we want to prevent that from producing a 500 error. In theory, if you indicate the url in a new browser, it loads all the reports, but if you delete the name of the report, it acts differently.

       

      Regards,

      Jose Luis

      • d_gosbell's avatar
        d_gosbell
        Super User
        3 years ago
        JLUrbano wrote:

        In theory, if you indicate the url in a new browser, it loads all the reports, but if you delete the name of the report, it acts differently.

         

        I cannot reproduce this. I get the error no matter if I delete the report name or if I copy the first part of the URL into a new browser window.

         

        I think you have 2 choices:

        1. Either educate your users to click on the folder or use the browser back button to go back.
        2. Or you could try raising a support ticket with Microsoft and see if they will treat this as a bug (but my guess is that they will tell you to use one of the approaches above)