Forum Discussion
Something Went Wrong when opening report PBIRS
- 7 years ago
It was a firewall issue we believe. 24 hours after posting this, and complaining to the platform team about it, the error magically went away. The platform team never reported back what they did, sadly.
This error has really giving me fits lately. Here's what i think is going on after diving into the logs. The query plan is getting cached. When a user updates a dataset on our pbix files, that was not there previously, i see this error. I have a Power BI Server to manage with about 80 dashboards on there that developers are hosting on. They have refreshes set up to pull data on over half of them. I noticed when i updated a pbix with a new dataset, and i checked the logs, it doesn't reference the dataset in the log file, but all the other ones were in there that were in the version just before the save. Only way i've found to actually fix the problem consistently is to keep saving over it, or delete it, re-create and add a new schedule (very painful and dangerous). I let it sit there over night. Still same error. This dataset was refreshing every 30 minutes. When I saved the same exact copy again this morning, problem went away. Really hard to deal with and diagnose the actual problem because the RequestId reference does show up, but it doesn't log any problems, it just shows what ran, which doesn't contain the new datasets all the time. Hit or miss.