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acp206's avatar
acp206
Frequent Visitor
3 years ago
Solved

Server Is Not Reachable over HTTPS

I'm currently getting a 'Server is not reachable' error when attempting to connect to Power BI Report Server via Power BI desktop over HTTPS or trying to Edit in Power BI desktop from the web portal....
HTTPS
Server not reachable
  • acp206's avatar
    acp206
    3 years ago

    I finally got this issue resolved in case anyone else has this issue.

     

    The initial reason was because the certificate was not trusted. Using Fiddler I was able to see it prompt me that the certificate was unsafe. Once I clicked Allow I was able to connect. For reference, our computer name is not the same as the web portal URL. We have multiple SANs.

     

    After making the necessary changes to reflect one of the SANs, so the website was now trusted, I was getting a 'Unknown error occurred' when trying to connect via Power BI Desktop for Report Server. To fix this, I had to add BackConnectionHostNames to the registry and add our URLs.

     

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi acp206 ,

 

Just to confirm with you, there has been confusion between Power BI Desktop and Power BI Desktop for Report Server in the past.
Have you downloaded and installed the correct and latest version of the application?

 

Best Regards,
Community Support Team _ Caitlyn

acp206's avatar
acp206
Frequent Visitor
3 years ago

Yes. I'm using Power BI Desktop for Report Server, September 2022.