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cgaralde's avatar
cgaralde
Frequent Visitor
5 years ago

Problems connecting to gateway from the get-go

I wanted to introduce Power BI to our organization but before that I wanted to prepare a Proof-of-Concept of sorts so I tried setting up Power BI by signing up for the PRO free trial first.

 

I made a tabular report as a test and published it when I get the message that I needed a gateway.  So I then downloaded both personal and standard gateway installs but I get stuck on the login part.

Login Error

 

I get the same error when trying to login using standard gateway.  The problem is the error is not informative.  Do I need to open some ports, is my trial account setup incorrectly?  I just needed a slight push in the right direction so that I can move on to the next step.  thanks.

 

Network request returned unexpected error.
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 20.38.84.135:443
   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

 

 

 

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