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TomD's avatar
TomD
Frequent Visitor
2 years ago

Power BI Server Subscriptions E-Mail problems when users enter a comment

I'm on Power BI Report Server Version1.18.8702.6380(September 2023)   When a user with the Manage individual subscriptions privilege creates an email subscription, and enters text in the the Commen...
Report Server Subscription Problem E-Mail Comments
TomD's avatar
TomD
Frequent Visitor
2 years ago

Hello Anonymous , 

 

Thanks for your reply. I have verified that users have the Manage individual subscriptions privilege and can create subscriptions. The problem is they can't enter text into the comments section of the subscription and I can't find any way to exclude or include the comments section from that privilege. The documentation seems to suggest that if you have the Manage individual subscriptions privilege, you should be able to use the comments section. 

 

https://learn.microsoft.com/en-us/sql/reporting-services/subscriptions/create-and-manage-subscriptions-for-native-mode-report-servers?view=sql-server-ver16#bkmk_create_email_subscription

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi TomD ,

It appears that users with the “Manage Individual subscriptions” privilege encounter difficulties when trying to create email subscriptions for reports, specifically with the CC/BCC and Comments sections missing. Similarly, in Power BI Report Server, users with the “Manage individual subscriptions” privilege may encounter errors when entering text in the Comment section of an email subscription

Unfortunately, it seems that the comments section is only available when users have the higher role level of “manage all subscriptions,” such as the Content Manager role. If you need to enable the comments section while keeping the role level low (i.e., Manage Individual subscriptions only), you might need to explore alternative approaches or consider adjusting the permissions.

Below is the link will help you:

sql server 2012 - CC/BCC and comments section is missing in the SSRS subscription page - Database Administrators Stack Exchange

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • TomD's avatar
    TomD
    Frequent Visitor
    2 years ago

    Hello Anonymous , 

     

    Thank you for confirming that. The problem really is then that the people with “Manage individual subscriptions” privilege see the comments section, when it should be hidden like CC/BCC sections. 

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Hi TomD ,

      It is odd , and you can try to update your Power BI Report Server Version to the latest.

      Best Regards,

      Xianda Tang

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • TomD's avatar
        TomD
        Frequent Visitor
        2 years ago

        Hello Anonymous ,

         

        I updated our test server to Version1.20.8910.25479(May 2024) and the problem still exists. 

         

        Here is what users see that only have the Manage individual subscriptions privilege.  

         

         

        Here is the error that happens when a user with the Manage individual subscriptions privilege tries to enter text into the Comment section.