Forum Discussion
Power BI Report Builder - Inconsistent Report Rendering Across Different Environments
We're experiencing inconsistent report rendering behavior for a SSRS/PBIR report (RDLP) across different environments. The report has been functioning correctly for 3 months until recently.
Current Behavior:
1. Power BI Report Builder (Desktop):
- Renders correctly with all expected data
- Shows all 21 pages as designed
2. Customer Browser Access:
- Only shows 4 pages
- Incomplete data rendering
3. Developer Browser Access:
- Shows blank/white page
- No data rendered
-Filters work and are selected correctly
Technical Details:
- Report Type: RDLP (Power BI Report Builder)
- Data Source: Power BI Dataset
- Recent Changes: None on our end
- Duration of Issue: Recently emerged after working correctly for 3 months
Expected Behavior:
All environments should render the complete report (21 pages) with full data, matching the Power BI Report Builder preview.
Impact:
This inconsistency affects our production environment and customer experience. The report is critical for business operations and needs to render consistently across all access methods.
Troubleshooting Steps Taken:
1. Verified data source connectivity
2. Confirmed report settings are identical across environments
3. Validated user permissions and access rights
4. Tested with multiple browsers and users ( IE, Chrome Opera)
5. Affects mutlible reports.
Request:
Please investigate potential service layer changes that might affect report rendering consistency across different access methods.
Could you please provide guidance on:
1. Known service-side changes that might affect rendering, last update date? any breaking changes?
2. Recommended configuration adjustments
3. Any required updates to maintain consistent behavior
I know this is in preview still but customers need this especially moving from on prem to cloud.
#Claude generated text 😉
9 Replies
- bradsyMicrosoft Employee
Hi BMG001 - What is RDLP? Paginated reports are .rdl files. When did this start happening? You mention SSRS which is on premise. Do you mean the Power BI Service?
- BMG001Helper I
Sorry, yes rdl file.
Last week, friday we noticed.
Yes, all in power bi service.
Just old habit since i know ssrs by heart.
- bradsyMicrosoft Employee
Can you capture the rootActivityId's for reports with data rendering issues? I would like to see if it is related to something we have changed. In Chrome browser, open dev tools (F-12). Under network tab, find the session call. There is a requestId, see picture below.
- AnonymousNot applicable
Thank you bradsy
Hi, BMG001
I wish you all the best. Previously we have provided a solution to help you solve the problem. Since we haven't heard back from you yet, I'd like to confirm if you've successfully resolved this issue or if you need further help?
If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.Best Regards
Jianpeng Li