Forum Discussion
PBIRS Blank Home Folder
I updated to the October 2020 and then installed the November 2020 update of Power BI Report Server. Ever since that update, if I deploy a new report (with or without the Store datasets using enhanced metadata format on) it works fine for a little bit and then it will stop loading data. Eventually, I get an error that says "Oops something went wrong" with no additional details. When I jump on to the web port the Home folder is completely blank. I have to restart PBIRS to get it to come back. My dataset is not huge. It is a table just under 3000 rows in a tabular model running direct query. Is this issue related to some of the other issues users are experiencing with this release?
2 Replies
You can first try update to the newest Jan 2020 version.
Download Microsoft Power BI Report Server- October 2020 from Official Microsoft Download Center
Then you should consider try with other supported browsers.
Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.I have updated our PBIRS to the newest update (released last week) to the October 2020 version. Is there a new January 2021 version yet?
After updating it did not completely solve the issue. For me, it is runnings fine using Edge, but when I tried to have someone else in my office run it, the data does not load, and eventually, they get Opps something went wrong error and there Home folder goes blank.
