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marcohornesby's avatar
marcohornesby
Frequent Visitor
2 years ago
Solved

On-premises data gateway login issue

Hi,

I have been using the gateway for quite some time now without issues. Today I was unable to login via my Power BI Service email. I noticed a newer version of the gateway was available so I went ahead and upgraded, but I ended with the same issue of not being able to sign in. I have tried every guidance on the internet without luck.

Has anyone experienced this? If so, what worked for you as a solution?

 

@Power BI
  • marcohornesby's avatar
    marcohornesby
    2 years ago

    Four hours after the issue started, I was able to log in. Not sure what made this happen. Worked out of nowhere. 

3 Replies

  • marcohornesby's avatar
    marcohornesby
    Frequent Visitor
    2 years ago

    Four hours after the issue started, I was able to log in. Not sure what made this happen. Worked out of nowhere. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi marcohornesby ,

    Have you made any recent changes to your credentials?

    Best Regards,

    Xianda Tang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.