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Connexus
Regular Visitor
7 years ago

On Premis Gateway install error

Hi All, 

 

I'm trying to install the On Premis Gateway on a new Windows Server 2012 build, however GatewayInstall.exe just crashes constantly.

 

I  have so far :

 

1. Ran as adminsitrator 

2. Download Full install exe.

3. Added all relevent accounts as Admin

4. Check .net 3-4.6 are istalled

5. Moved files to temp folder with no security restrictions...

 

 

I cant get the installer past initial extaction and execution.

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: GatewayInstall.exe
Application Version: 0.0.0.0
Application Timestamp: 561d8cdc
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.18895
Fault Module Timestamp: 5a4b127e
Exception Code: c0000005
Exception Offset: 0009d4e2
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 2057
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

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