Forum Discussion
IE11 Still crashing Report Server Reports
Hey all,
IE 11 is still crashing when loading power bi report server reports. Not having this issue on Chrome. Unfortunately, it's not an option to force users to use Chrome.
IE Version is 11.2879.14393.0
The error: Internet Explorer has stopped working. A problem caused the program to stop working correctly. Please close the program.
Issue is intermittent, but consistent. Clearing cache, reloading, icognito mode, etc. do not resolve the issue.
I am using the January version (both client and server). Any ideas on how to fix this?
Thanks,
-Mark
The issue you described is a known bug in Internet Explorer 11.
https://support.microsoft.com/en-us/help/4503259/cumulative-security-update-for-internet-explorer
"Internet Explorer 11 may stop working when it loads or interacts with Power BI reports that have line charts that include markers. This issue may also occur when you view other content that contains Scalable Vector Graphics (SVG) markers." --> This issue is resolved in KB4508646.
https://support.microsoft.com/en-us/help/4508646/cumulative-update-for-internet-explorer
13 Replies
bradsyMicrosoft Employee
What type of report and what type of items does the report have that is causing IE to crash?
IE 11 is crashing when loading Power BI Report Server reports. Not having this issue on Chrome. Unfortunately, it's not an option to force users to use Chrome.
IE Version is 11.2879.14393.0The error: Internet Explorer has stopped working. A problem caused the program to stop working correctly. Please close the program.
Issue is intermittent, but consistent. Clearing cache, reloading, incognito/private mode, etc. do not resolve the issue.
I am using the January version,both client and server. Server version: 1.4.7024.16477Any ideas on how to fix this?
Thank you!- v-yulgu-msft
Hi Anonymous ,
Have you updated IE browser to the latest release?
Regards,
Yuliana Gu
- bradsy
Will try and repro. Is this an RDL report or a PBIX report?
PBIX.
I do have "Install New Versions Automatically" selected. It looks like the version we are on is from the March 12 update: https://support.microsoft.com/en-us/help/4489873/cumulative-security-update-for-internet-explorer-march-12-2019
Hi Anonymous . I have the same problem. Could you solve problem?
