Gateway Error - Can't Refresh Published Dashboards : Non-gateway network exception encountered in ac

Thank you lbendlin

Hi, petersenpedrog 

Do you use the verification method in the image below:
Microsoft Entra ID OAuth？
In this case, the data loading process may fail due to a credential error (the problem you are experiencing).
Usually the workaround for this error is:
Make sure your refresh time is less than an hour and optimize its datasets/queries for this data source.

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

In addition, you can view the error information from the logs of the on-premises data gateway by following the document below

Troubleshoot the on-premises data gateway | Microsoft Learn

Follow the following documents to test the gateway's network:

Adjust communication settings for the on-premises data gateway | Microsoft Learn

Later, if you find more useful error information, it will help troubleshoot the core of the error.

Best Regards

Jianpeng Li

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