Forum Discussion

Janey's avatar
Janey
Frequent Visitor
7 years ago

Esri visual map not publishing

I have created a nice map in Power Bi desktop which looks great but when I publish the map is blank with a message,"To see custom visual, add it to this report first. See details"

 

The details are as follows:

 

esriVisual
Please try again later or contact support. If you contact support, please provide these details.

Activity ID3af0f1ff-2ed4-4f1d-bef4-1aaf0c739629
Request ID0269d1db-d9fa-cfed-b2fe-e1040c76f203
Correlation ID0d41e8c7-e247-4df5-1223-048708f4e7b2
TimeTue Nov 13 2018 13:03:49 GMT+0000 (GMT Standard Time)
Version13.0.7302.190
Cluster URIhttps://wabi-europe-north-b-redirect.analysis.windows.net
 
The map is using the ArcGis mapping tool and is not using any other visual tools. I have tried to open in both IE 11 and Chrome and also tried on a different computer.
 
Please help.
 
Many Thanks,
 
Janey 
Map Help

3 Replies

  • jsilva3's avatar
    jsilva3
    New Member
    7 years ago

    Same Issue:

     

    Custom Visual
    esriVisual
    Please try again later or contact support. If you contact support, please provide these details.
    Activity ID: 8902de98-0d68-4009-b356-c0c98f300d7b
    Request ID: fb08f064-eeb6-6390-75e5-8654f4cf2895
    Correlation ID: b5290b16-9141-f933-59c6-d80b10060ebc
    Time: Fri Nov 16 2018 11:48:05 GMT-0500 (Eastern Standard Time)
    Version: 13.0.7302.196
    Cluster URI: https://wabi-us-gov-virginia-api.analysis.usgovcloudapi.net/
    Activity ID: 8902de98-0d68-4009-b356-c0c98f300d7b
    Request ID: fb08f064-eeb6-6390-75e5-8654f4cf2895
    Time: Fri Nov 16 2018 11:48:05 GMT-0500 (Eastern Standard Time)
    Version: 13.0.7302.196
    Cluster URI: https://wabi-us-gov-virginia-api.analysis.usgovcloudapi.net/

  • sabety's avatar
    sabety
    New Member
    7 years ago

    I had exactly the same issue but now it is working on the Power BI service. However, when I try to add the map to a modern page on SharePoint online, I get the same issue appearing.

    • sabety's avatar
      sabety
      New Member
      7 years ago

      This is my error dump, again only appears in SharePoint, not in desktop or the power bi service:

       

      esriVisual
      Please try again later or contact support. If you contact support, please provide these details.
      Activity ID7da9e975-5b14-44ef-be5d-fb927561d6ad
      Request IDbdfeb478-eef9-a8f9-4258-78ce780080a8
      Correlation ID27277b0f-a27a-8e8d-5003-9019d3318ef0
      TimeWed Nov 14 2018 09:32:35 GMT+0100 (Central European Standard Time)
      Version13.0.7302.165
      Cluster URIhttps://WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net