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StephOman's avatar
StephOman
New Member
6 years ago
Solved

Error when exporting to PowerPoint

Hi all,

I am getting since yesterday this error message when trying to export to PowerPoint but I cannot see any specific incident about it.

 

Thank you

 

Couldn't export to PowerPoint
Sorry, your report can't be exported to a PowerPoint file right now.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 3a215f35-9908-405b-9d06-f8b913e1e277
Request ID: 6c47b093-645f-9079-0489-27b0af929e7f
Correlation ID: bc473e85-b78a-f5c5-17bf-db914e71e4fc
Status code: 200
Time: Wed Jul 22 2020 14:59:36 GMT+0400 (Gulf Standard Time)
Service version: 13.0.13913.66
Client version: 2007.2.01968-train
Cluster URI: https://wabi-west-europe-d-primary-redirect.analysis.windows.net/

EXPORT TO POWERPOINT
  • KBO's avatar
    KBO
    6 years ago

    Hi StephOman ,

    if possible shift this topic to Power BI Service :).

    I try to create also a Power Point in Power BI Service and it works - data is stored in: North Europe (Ireland).

    May be it is a Power BI Service "Downtime" try it again in 1-2 hours.

     

    Best,

    Kathrin

     

     

     

     

    If this post has helped you, please give it a thumbs up!
    Did I answer your question? Mark my post as a solution!

4 Replies

  • KBO's avatar
    KBO
    Memorable Member
    6 years ago

    Hi StephOman ,

    if possible shift this topic to Power BI Service :).

    I try to create also a Power Point in Power BI Service and it works - data is stored in: North Europe (Ireland).

    May be it is a Power BI Service "Downtime" try it again in 1-2 hours.

     

    Best,

    Kathrin

     

     

     

     

    If this post has helped you, please give it a thumbs up!
    Did I answer your question? Mark my post as a solution!

    • StephOman's avatar
      StephOman
      New Member
      6 years ago

      KBO I just realize it was created in the wrong topic, can I change it or I need to create a new one and close that one?

      • KBO's avatar
        KBO
        Memorable Member
        6 years ago

        Hi StephOman ,

        may be If you go on edit? Otherwise close this one and open a new one :).

         

        Best,

        Kathrin

         

         

         

         

        If this post has helped you, please give it a thumbs up!
        Did I answer your question? Mark my post as a solution!

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    When I had this problem I fixed it with the following:

    1. Go to another report and export it to PowerPoint.  Try one which is super simple - maybe including just one table.  Unexpectedly this export worked for me - which shows the issue was something to do with the initial report.
    2. In the export which failed, I looked for the non-standard. There was a large shaded shape in it.  I removed the shading from it in the desktop app.  Republished the report.  
    3. The export worked.

    This certainly may not be the only reason for this error - but it the process may be helpful to some