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Markzolotoy's avatar
Markzolotoy
Impactful Individual
9 years ago
Solved

Error installing Power BI Server

I am getting the following error:   The only Power BI componet I have is Desktop.   Here is my log: [2D98:29D4][2017-06-21T14:03:09]i001: Burn v3.9.1208.0, Windows v6.3 (Build 9600: Servic...
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  • Markzolotoy's avatar
    Markzolotoy
    9 years ago

    Found the problem. I had to change a service account from Virtual to Network Service.

danm's avatar
danm
Helper I
9 years ago

Like : Reporting Services Configuration Manager / Service Account / Use built-in account: Network Services ? I tried this and still same error. Thank you

Markzolotoy's avatar
Markzolotoy
Impactful Individual
9 years ago

It still mignt a problem with accessing the report server database. Check if you can access it with creadentials you are using.

  • danm's avatar
    danm
    Helper I
    9 years ago

    I'm admin. What else can be ? Thank you

  • mgmeyer's avatar
    mgmeyer
    Power BI Team
    9 years ago

    danm can you provide a little more info on your configuration as well as the specific error you are seeing, is it the service not available error? Specifically:

     

    - Do you have multiple versions of Reporting Services installed (i.e. SSRS 2016, SSRS 2017, PBIRS)?

    - What account are you using for the PBIRS service account?

    - If you have multiple installs of SSRS did you use the default DB name?

    - Are you trying to reuse and existing DB from as a previous install or did you create a new catalog?

  • manceelee's avatar
    manceelee
    Frequent Visitor
    8 years ago

    Hi, mgmeyer

     

         What happen if I have mutltiple versions of SSRS installed in the server

     

         I have some issues to install the PBIRS in those servers that already had previous SSSRS version (2012) installed.  The error message is showing there is some issue to install SQLSysClrTypes.msi but failed.  

     

    [3E5C:26B4][2018-03-30T10:31:52]i301: Applying execute package: SQLSysClrTypes.msi, action: Install, path: C:\ProgramData\Package Cache\{AC92C896-149B-4254-80CF-D1FC8BF4E831}v14.0.3015.40\SQLSysClrTypes.msi, arguments: ' MSIFASTINSTALL="7"'
    [3E5C:26B4][2018-03-30T10:31:52]e000: Error 0x80070643: Failed to install MSI package.
    [3E5C:26B4][2018-03-30T10:31:52]e000: Error 0x80070643: Failed to execute MSI package.
    [24C4:2780][2018-03-30T10:31:52]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [24C4:2780][2018-03-30T10:31:52]i000: Setup: Install Completed for package Microsoft System CLR Types for SQL Server 2017
    [24C4:2780][2018-03-30T10:31:52]i319: Applied execute package: SQLSysClrTypes.msi, result: 0x80070643, restart: None
    [24C4:2780][2018-03-30T10:31:52]e000: Error 0x80070643: Failed to execute MSI package.
    [3E5C:26B4][2018-03-30T10:31:52]i329: Removed package dependency provider: {AC92C896-149B-4254-80CF-D1FC8BF4E831}, package: SQLSysClrTypes.msi

     

     

    Thanks, 

     

    RL