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Markzolotoy's avatar
Markzolotoy
Impactful Individual
9 years ago
Solved

Error installing Power BI Server

I am getting the following error:   The only Power BI componet I have is Desktop.   Here is my log: [2D98:29D4][2017-06-21T14:03:09]i001: Burn v3.9.1208.0, Windows v6.3 (Build 9600: Servic...
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  • Markzolotoy's avatar
    Markzolotoy
    9 years ago

    Found the problem. I had to change a service account from Virtual to Network Service.

Petebro's avatar
Petebro
Microsoft Employee
9 years ago

Hi there can you do me a favor and run the following command on the machine you are trying to install Power BI Report Server on and then tell me the results?

 

sc query ReportServerStandalone

  • Markzolotoy's avatar
    Markzolotoy
    Impactful Individual
    9 years ago

    C:\Windows\system32>sc query ReportServerStandalone

    SERVICE_NAME: ReportServerStandalone
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    C:\Windows\system32>

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      It seems like you still have old RS preview version installed and running on this machine. Could you go to Control Panel->Programs and Features to see if you can find it and try uninstall?

      • Markzolotoy's avatar
        Markzolotoy
        Impactful Individual
        9 years ago

        How exactly it's called?