Forum Discussion

id013's avatar
id013
Helper V
4 years ago
Solved

EnableCDNVisuals & how it affects custom visuals

Hi,

So earlier today we tried to disabled the following setting on the power bi report server:

 

EnableCDNVisuals 
(Power BI Report Server only) When enabled, Power BI reports load the latest certified custom visuals from a content delivery network (CDN) hosted by Microsoft. If your server doesn't have access to internet resources, you can turn off this option. In that case, custom visuals are loaded from the report that was published to the server. Default is True.

 

Our report server doesn't have access to the internet so we thought it safe to set it to false, but what we found was after setting it to false all our custom visuals stopped displaying? They only showed up again after we reverted this change and the restarted the service?

 

Is this expected? 

 

Thanks 

Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi id013 ,

     

    After researching and investigating, it appears that other users are experiencing similar problems and we have reported to the internal ICM：293668518

    If there are any updates, I will promptly give you feedback here

     

    Best Regards,
    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi id013 ,

     

    As the documentation says, if you set EnableCDNVisuals to False, custom visuals are required to be loaded from reports that have been published to the server.

    Please try to publish the report to the report server first and then set EnableCDNVisuals to False again.

     

    Hope it helps,


    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly

    • id013's avatar
      id013
      Helper V
      4 years ago

      Hi, 

       

      So I should have probably mentioned that we are currently using an on-prem version of PBI report server. So all we do is upload the pbix file to the report server environment and host it on sharepoint? Is this equivalent to publishing it? 

      • Anonymous's avatar
        Anonymous
        Not applicable
        4 years ago

        Hi id013 ,

         

        After researching and investigating, it appears that other users are experiencing similar problems and we have reported to the internal ICM：293668518

        If there are any updates, I will promptly give you feedback here

         

        Best Regards,
        Community Support Team _ Caitlyn

        If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

    • Nikzad's avatar
      Nikzad
      New Member
      2 years ago

      HI
      could you please guide how we can disable cdn?