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Zvikovich's avatar
Zvikovich
Regular Visitor
4 years ago
Solved

Dial Gauge Dashboard Subscription showing blank visual

I have a custom Dial Gauge Visual from the Power BI store that is showing well in the report on Power BI online. However, when I pin the visual onto the online dashboard and then send the dashboard to subscribers in an email, the gauge is coming out blank in the email. Please help me sort this out asap, I need to send automated reports to my team.

 

 

 

Urgent
  • v-luwang-msft's avatar
    v-luwang-msft
    4 years ago

    Hi Zvikovich ,

    Yes ,it still work successful. And you could create a report only with the visual ,and test again.You could also try resizing the visuals, which I suspect may have something to do with the size.

     

     

    Best Regards

    Lucien

     

4 Replies

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi Zvikovich ,

    In my tests, the visual subscription was successful and there were no problems with the visual.

     

    You may pin too much tiles or live report pages on one dashboard.

    You may refer to this blog: Dashboards

    • Dashboards with over 25 pinned tiles, or 4 pinned live report pages, may not render fully in subscription e-mails sent to users. Subscriptions to dashboards over these numbers of tiles aren't blocked. However, they're considered unsupported if you encounter issues. Consider modifying them accordingly to fall within a supported range.

    You can build more dashboards and subscribe thems to yourselves to aviod pining too much tiles on one dashboard.

     

     

    Did I answer your question? Mark my post as a solution!


    Best Regards

    Lucien

    • Zvikovich's avatar
      Zvikovich
      Regular Visitor
      4 years ago

      Thanks for replying v-luwang-msft , it's actually the tachometer that is the problem. The other gauge works but it's not ideal for what i want to show. Please let me know when you test if the tachometer is also giving you a substription problem. Thanks

       

      • v-luwang-msft's avatar
        v-luwang-msft
        Icon for Community Support rankCommunity Support
        4 years ago

        Hi Zvikovich ,

        Yes ,it still work successful. And you could create a report only with the visual ,and test again.You could also try resizing the visuals, which I suspect may have something to do with the size.

         

         

        Best Regards

        Lucien

         

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi Zvikovich ,

    Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

    Best Regards
    Lucien