Forum Discussion

Niki's avatar
Niki
Icon for Helper III rankHelper III
5 years ago
Solved

COM error: Microsoft.PowerBI.ReportServer.ASEngineManagedRoot, No credentials were found for the ds

Hi, really need help, our full operation is depending on our reports.... end of 2020 we had this error on dreport refreshes. We have no special sources everything is via import connected to SQL serv...
BUG
Need Help
problem
Niki's avatar
Niki
Icon for Helper III rankHelper III
5 years ago

Hi, not sure what you mean with the case sensitive issue... sources are all Sql server, so 2 microsoft applications should understand each other right.. also when entering credentials, the check says everything is fine, so then it should be fine on a scheduled refresh also... don't think this is up to the customer to fix right?

Anyway, yesterday morning we installed the new version and indeed this fixed the problem immediately. as well as another issue I had with URLfiltering that wasn't working after the last update, is now back on track.

 

Hope you can fix the problems in a way they don't come back anymore...

 

KR

v-janeyg-msft's avatar
v-janeyg-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi, Niki 

 

The new PBIRS model v3 doesn't seem to be case sensitive, but this problem has been fixed in the new version. So if you still have this problem, it's hard to say, forum support is difficult to help you, you can seek more professional help as mentioned above.

 

Best Regards

Janey Guo

 

  • Niki's avatar
    Niki
    Icon for Helper III rankHelper III
    5 years ago

    Hi v-janeyg-msft 

     

    And the problem is back.

     

    It looks like it is mainly occurring on older reports that have been changed a bit in PBI desktop and then uploaden/published/deployed to the reportserver again...

     

    case sensitivity I cannot properly check, when I enter a source in capital , I see it back later in small (when uploaded).. so apperently I cannot affect this.... Also.. still the check when entering credentials say everything is fine.... :(:(

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Icon for Community Support rankCommunity Support
      5 years ago

      Hi, Niki 

       

      You can try to disable the option, but I'm afraid it won't help:

      If this issue is very important, I suggest you open a support ticket, there will be someone responsible for testing and investigating your issue.

      Support | Microsoft Power BI

       

      Best Regards

      Janey Guo

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.