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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Can't turn Use a Data gateway off

Hey everyone,   Hoping someone here can help.     I originally started my Dashboard with an Excel file while I awaited direct access to SQL.  As a result, I set up a gateway and everything was fi...
gateway
  • Anonymous's avatar
    Anonymous
    6 years ago

    So I figured it out.

     

    Of my 3 SQL sources, 2 were Azure....1 was not.  

     

    That was what required the gateway.

     

    Confirmed via a test Dashboard that only had an Azure source, no gateway needed and refresh was available.  Added the non-azure source and BAM....needs a gateway!

Anonymous's avatar
Anonymous
Not applicable
6 years ago

To add in, I created a brand new test file, created a dinky report, and published it.  Use Gateway is set to Off and I can change it as I please.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

One more note.

 

I noticed I have this defined in 2 places:

 

My Workspace

A named workspace

 

Is that a problem?  I can certainyl delete one (both won't allow me to disable the gateway).

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    So I figured it out.

     

    Of my 3 SQL sources, 2 were Azure....1 was not.  

     

    That was what required the gateway.

     

    Confirmed via a test Dashboard that only had an Azure source, no gateway needed and refresh was available.  Added the non-azure source and BAM....needs a gateway!