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Anonymous
Not applicable
7 years ago

BUTTONS don't work in some environments

UPDATE: Answering my own Question here. This is not a bug. Clearing my Cache solved the issue. I know that there have been posts on how clearing the cache will solve various issues, so I will advise other users to do the same.

 

Hello,

 

I use buttons as a core feature for all of my reports. We recently upgraded after the latest release in January, and I am unable to click on the buttons and view the reports at home on my VPN connection, but it works in my office. Screen shot below. I have even tried CTRL + Click (as I would in the desktop client, but that did not work as well). I wonder if clearing my cookies/cache would solve the issue, but I didn't think it should be related to that. Any ideas? Does this seem more likely to be a bug or something with my environment?

 

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