Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Auto refresh fails the credentials are invalid

Hi all, We have a Power BI Dashboard that reads Cherwell data as a data source. We have it scheduled for auto refresh during the night. The auto fresh frequently fails with ' (500): Internal Server...
authentication
Cherwell
dataset refresh
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi Farhan,

Once the refresh fails, the auto refresh attempts to run in the next couple of scheduled times resulting in the same error and auto-refresh schedule eventually gets turned off. The error is "Web.Contents failed to get contents from (Cherwell URL)(500): Internal Server Error. 

 

Any help with resolving this issue is greatly appreciated. 

ravalparth's avatar
ravalparth
Regular Visitor
4 years ago

Hi Seyed, 
Did you end up finding a solution for this on? 

Cheers, 
Parth

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Parth,

    No, this issue never got resolved.  Luckily, we don't use Cherwell any longer.