We have installed the August update of RS server in a dev environment and no reports now render in chrome, we just get the Loading data with revolving dots.Reports that require interaction also crash internet explorer when switching between pages or having any form of interaction with them after between 10-30 seconds.Any suggestions welcome, as in its current form it is unusable in our environment.

pbx & ForcaTaico we just published a patch build that I believe addresses this issue, I tested several cases and wasn't able to repro. Can you update to the latest and let me know if you still seeing the issue?

August Report Server Update - IE 11 (was Chrome, but Chrome resolved)

33 Replies

biggerpez
Frequent Visitor
8 years ago
Clearing the cache has worked for Google Chrome, but still waiting a resolution for IE 11.
- acbarker
  New Member
  8 years ago
  In IE11, Tools > Internet Options > Delete (browsing history) > Uncheck the "Preserve favorites ..." checkbox at the top.
  - pbx
    Helper V
    8 years ago
    I am noticng the same issue with IE 11, even opening the page in priavte mode in IE 11 doesn't help.
ForcaTaico
Resolver II
8 years ago
We also have an issue with Internet Explorer 11 crashing after some interactions with the reports.

...It works in Chrome and Edge.
- mgmeyer
  Power BI Team
  8 years ago
  ForcaTaico & pbx can either of you provide a set of repro steps to get this to happen? We're investigating this from our end.
  - ForcaTaico
    Resolver II
    8 years ago
    Hi mgmeyer
    
    IE 11 version 11.547.16299.0. August versions of PBIRS and PBI-Desktop for RS.
    
    In my case I have a Power BI Report with 4 columns-charts with a 'live connection' to a SSAS MD cube on a SQL2016. When I use cross highlighting multiple times at some point 'Internet Explorer' crashes.
    
    No issue in Chrome or Edge.
    
    If I choose to debug in VS2017 a get the following:
Anonymous
Not applicable
8 years ago
biggerpezCan you please change the title of this topic? Its more an IE 11 issue now and other people will be aware of it sooner. Thanks!
blithechan
Advocate I
8 years ago
I got "Loading data" issue with revolving dots at IE 11 (Version 11.2430.14393.0) but the reports can be loaded in Chrome (Version 68.0.3440.106). No help even after deleting cache.

We are under SMS so cannot do the IE patch right now.

Please get this issue fixed asap. Thanks.
messerjc
Advocate IV
8 years ago
I don't want to sidetrack the issue here, but since I'm only seeing this in IE11 at the moment, have any of you seen and IE11 issue like this? The navigation icons are all alphabetic letters now, and my Settings, Download, and Help icons are missing, although I can click on them and get mouse-over pop-ups with the description. I'm going to flush the cache and everything, but thought I'd share in case someone else sees the same...
- messerjc
  Advocate IV
  8 years ago
  False alarm on my issue at least - I flushed my IE11 cache and cleared Windows temp files, then rebooted, and everything is fine now. Still keeping an eye on this though because we're in the same boat - enterprise managed IE11, same versions that some of the rest of you have posted about.