Forum Discussion

Tomcat3's avatar
Tomcat3
Helper I
3 years ago
Solved

Workflow edits no longer saving, error message "Can't save dataflow - unknown exception"

We have at least a half-dozen Workflows which have been under development for months. Recently we have not been able to save updates. They pass all validation tests and then appear to hang on "Saving changes".

 

This is a PPU workspace, been running fine for the past year. No other diagnostics are available. Error is repeatable with every affected Workflow, small & large. Error has been repeatable for at least the past four days.

 

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Tomcat3 ,

     

     

    We have reported your issue and have submitted to internal icm 339442766  , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

     

6 Replies

    • Tomcat3's avatar
      Tomcat3
      Helper I

      Have you had any success recently? I have a feeling "...internal icm..." issues, whatever "icm" means, are fast-tracked and kept under the radar. No complaint if its fixed. I always tell my clients "....its not a bug if I fix it before you see it..."

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Tomcat3 ,

     

     

    We have reported your issue and have submitted to internal icm 339442766  , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

     

    Best Regards,
    Community Support Team _ Caitlyn

     

    • Tomcat3's avatar
      Tomcat3
      Helper I

      I have not received an update on this problem, but it looks like it is gone or less prevalent.

    • Anonymous's avatar
      Anonymous
      Not applicable

      You might want to try this, just in case.  Go to Project options and click on "Allow combining data from multiple sources..."

       Might not help but worth a try.

      TS

  • Anonymous's avatar
    Anonymous
    Not applicable

    Update :

     

    The fix is deployed, Since different clusters have different deployment times, check for yourself later to see if the fix is complete.

     

    Tomcat3 Anonymous JakeRet 

     

    Best Regards,
    Community Support Team _ Caitlyn