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rocky09's avatar
rocky09
Solution Sage
8 years ago
Solved

Weired Gateway problem

Hello, Please see below image.  I am able to see the Gateway is online and in Power Bi version under Manage Gateways, I can see that "Online". But, when I try to refresh it/Auto schedule any dashboard. I am getting this message " Your data gateway (personal mode) is offline. To set refresh scheduling, make sure your gateway is online."

 

1. Please note, I was able to refresh/Auto schedule the report untill yesterday.

2. I referred trouble shooting article, the Pbi service is running fine.

 

Can any one please help me. 

 

Thanks in advance.

Need Help
  • rocky09's avatar
    rocky09
    8 years ago

    never mind, i have uninstalled and installed the gateway, and it is working fine.

2 Replies

  • rocky09's avatar
    rocky09
    Solution Sage
    8 years ago

    never mind, i have uninstalled and installed the gateway, and it is working fine.

    • v-huizhn-msft's avatar
      v-huizhn-msft
      Microsoft Employee
      8 years ago

      Hi rocky09,

      Congratulations, please mark your solution as answer, so more people will benefit from here.

      Best Regards,
      Angelia