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edwardrmiles's avatar
edwardrmiles
Icon for Helper III rankHelper III
9 years ago
Solved

We cannot convert the value "[Record]" to type Record causes refresh fail

Hi, I'm trying to schedule a refresh but it is failing with this error:

 

"We cannot convert the value "[Record]" to type Record"

 

My data sources are Dynamics CRM and SQL Server

I'm using a Personal Gateway, it is turned on and recently updated

I can refresh and publish from the desktop

Data Privacy is set to Organization for both data sources

 

Any idea how I can identify where the problem is?

 

 

15 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi edwardrmiles,

     

    Based on test, Dynamic CRM use the connect directly mode to link, this datasource can refresh directly without a gateway. After publish to service, you only need to modify the credentials.

     

     

     

    Regards,

    Xiaoxin Sheng

  • SWoloshin's avatar
    SWoloshin
    Regular Visitor

    I have this error AND the only datasource in use is Dynamics 365 CRM.  I am not using a data gateway because one is not required for this online source.

     

    Like others in this thread, the odata credentials are not showing errors and the privacy level is set to organizational.  Any ideas?

    • Sweet-T's avatar
      Sweet-T
      Icon for Helper III rankHelper III
      any resolution for this? having similar issues.
  • What was the solution here? Auto refresh is failing with "Failure details: We cannot convert the value "[Record]" to type Record. "