Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Usage metrics report

Hi, 

 

I have one question: the new usage metric report - why cannot be shared with users anymore?

 

Also, when the user presses the View usage metrics report button what is appearing is the old look, but with no data, even though it has selected the new look.

 

Do you know any workaround so that the user can access this report? I really need this option to be available.

 

Thank you!

Melissa

  • ibarrau's avatar
    ibarrau
    6 years ago

    Well if the user doesn't have a pro account you just can't share with him. Both accounts must be pro if they want to share or be shared.

3 Replies

  • Hi. I'm not sure about microsoft's decision about this. You can save a copy of the report to keep it on the workspace. Then add people to the workspace in order to let them check it. You can use the Viewer Role if you don't want them to modify things. Another approuch could be sharing on teams, it looks like that button is not greyed out.

    Hope this helps,

    Regards,

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi ibarrau

       

      I have tried the option with the workspace, but for this the users needs to have a Pro licence and unfortunately they do not have.

       

      Regarding teams alternative, I have created a team and tried to Share from the service, but the Share button is not working, doesn't do absolutely anything. 😞 

      • ibarrau's avatar
        ibarrau
        Super User

        Well if the user doesn't have a pro account you just can't share with him. Both accounts must be pro if they want to share or be shared.